Customer Care
Below you will find frequently asked questions.
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Please allow 5-7 business/week days to ship.
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Shipping charges is provided at checkout.
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Customer is responsible for shipping charges if they approved to return items for exchange.
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Official BossQueens ensure safe shipping through the United States Post Office.
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Tracking is provided via email.
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Updates are provided during the purchase process.
Shipping Policy
Exchange Policy
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Customers have up to 48 hours to submit a request for an exchange with Official BossQueens items purchased online.
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Request should be sent via email or our contact form located below.
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Please allow 48 hours for a response.
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All exchanges are at Official BossQueen's discretion.
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Refunds and/or returns are not accepted.
Still Need Assistance?
Try our Wix Chat, Customer Contact Form or other contacts listed below.