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Customer Care Center
- Quick Answers -
Shipping Policy:
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Please allow 5-7 business/week days to ship.
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Shipping charges is provided at checkout.
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Customer is responsible for shipping charges if they approved to return items for exchange.
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Official BossQueens ensure safe shipping through the United States Post Office.
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Tracking is provided via email.
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Updates are provided during the purchase process.
Exchange Policy:
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Customers have up to 48 hours to submit a request for an exchange with Official BossQueens items purchased online.
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Request should be sent via email or our contact form located below.
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Please allow 48 hours for a response.
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All exchanges are at Official BossQueen's discretion.
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Refunds and/or returns are not accepted.
Customer Service Hours:
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Online Shopping: 24 Hours a day / 7 days a week
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Monday - Friday: 8 am - 6 pm EST
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Saturday: 10 am - 8 pm EST
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Sunday: CLOSED
Accepted Payment Methods:
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Online Payment: Not Currently Accepted
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PayPal: ContactUs@OfficialBossQueens.com
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Venmo: @OfficialBossQueens
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CashApp: $BossQueens
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Square and Cash payments accepted
Sizing Chart:​
Still Need Assistance?
Try our Wix Chat, Customer Contact Form or other contacts listed below.
Get In Touch!
Let us know how we can assist boss!
Stay in Touch
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